Customer service
The Tape à l’Oeil customer service team is here to help, and you have several options to reach us:
Frequently Asked Questions
Have a question? Before contacting us, check out our FAQ where you will find all the information you need!
Check the FAQ
Need help? We are available for you on WhatsApp from Monday to Friday, 9am to 5pm.
By e-mail
Do you have a question, a suggestion, or an idea? Feel free to write to us using our contact form
We commit to answering your request within 72 hours.
By phone
Our customer service team is also available by phone from Monday to Friday, 9am to 5pm.
(00 33) 9 72 67 89 10 (toll-free number)
By mail
Do you prefer to send us a letter? Here is the address to use:
Tape à l'œil Customer Service24 avenue du Grand Cottignies
59290 Wasquehal*
* Processing times for postal mail are longer, between 3 and 4 weeks.